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Statements

"Complex legal proceedings in the aftermath of the volcanic ash cloud chaos – and a successful verdict! Thanks for the sound legal advice and support. Flightright? ...allright!"

Henrich W. from Bielefeld

"I wouldn’t have the time to follow through the claims process myself. With flightright, I simply fill out a form – they look after the rest and I get the bucks."

Stefan R. from Cologne

"Due to the volcanic eruption our flight was cancelled – flightright made sure our tickets were reimbursed."

Petra W. from Munich

Cancellation and Re-routing / Notification given in time

Steffen from Hamburg wants to go to Ibiza with his friends. They have planned to meet at Ibiza airport at noon to drive to the finca together. Steffen books a flight with airline A: departure time 8:55 am – arrival in Ibiza 11.55 am.

Three weeks prior to departure the travel agent calls to inform him that his flight has been cancelled due to lack of bookings. Steffen is offered re-routing on a later flight with airline A (arrival 16.00 pm) which he reluctantly accepts.

But still, Steffen is not entitled to compensation.

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Statements

Cancellation and Re-routing / Notification given in time

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