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"Complex legal proceedings in the aftermath of the volcanic ash cloud chaos – and a successful verdict! Thanks for the sound legal advice and support. Flightright? ...allright!"

Henrich W. from Bielefeld

"I wouldn’t have the time to follow through the claims process myself. With flightright, I simply fill out a form – they look after the rest and I get the bucks."

Stefan R. from Cologne

"Due to the volcanic eruption our flight was cancelled – flightright made sure our tickets were reimbursed."

Petra W. from Munich

Delay caused by extraordinary circumstances

Jessica from Hamburg wants to fly to London for the weekend and books a ticket with airline R. on the Internet for 1 €: scheduled departure 7.00 am, scheduled arrival in London 7.40 am (local time).

Take off in Hamburg is delayed by 4 hours due to fog. Jessica arrives in London 4 hours behind schedule.

Jessica is not entitled to compensation from airline R. as the delay is caused by extraordinary circumstances.

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Delay caused by extraordinary circumstances

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