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Statements

"Complex legal proceedings in the aftermath of the volcanic ash cloud chaos – and a successful verdict! Thanks for the sound legal advice and support. Flightright? ...allright!"

Henrich W. from Bielefeld

"I wouldn’t have the time to follow through the claims process myself. With flightright, I simply fill out a form – they look after the rest and I get the bucks."

Stefan R. from Cologne

"Due to the volcanic eruption our flight was cancelled – flightright made sure our tickets were reimbursed."

Petra W. from Munich

Overbooking

Sabrina, a fashion photographer from Munich, has a photo shoot in Berlin. She books the first flight in the morning to Berlin (with airline G/2nd class): scheduled departure 7.00 am – scheduled arrival in Berlin 8.00 am. When Sabrina wants to check in at the time indicated on her ticket she is informed that the flight is overbooked.

Sabrina is offered a first-class seat on the 8.00 am flight if she voluntarily gives up her reservation. As the photo shoot already starts at 8.00 am, the alternative flight is not an option for her. Still, Sabrina is denied boarding and forced to take the 8.00 am flight to Berlin.

Sabrina is entitled to a minimum of 125 EUR in compensation from airline G.

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Overbooking

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